Last Updated: 05/11/2025
Your privacy matters to us. At guravvivah.com, we believe in being transparent about how we collect, use, and share your information.
This Privacy Policy is designed to help you understand:
What information we collect
How we use it
With whom we share it
How you can access, update, or delete your information
1. Information We Collect
guravvivah.com is a matrimonial and matchmaking platform providing targeted advertising and connection services (“Service”).
To provide these services, users (“You” or “Member”) are required to share certain personal information. By registering on our platform, you consent to the collection, processing, and sharing of your information with other members for matchmaking purposes.
We collect information in three ways:
Information you provide voluntarily
Information collected automatically
Information received from others
1.1 Information You Provide Voluntarily
When using our service, you may provide the following personal details:
During registration: Name, gender, date of birth, contact details, education, occupation, photos, marital status, interests, and identity proofs.
For paid services: Bank details, debit/credit card number, or UPI information (handled securely by our payment partner).
Testimonials or success stories: Content or photos you voluntarily share with us.
Participation data: Information submitted through surveys, contests, or promotional campaigns.
Customer support communication: Details you share with our support team for help or feedback.
Messages and interactions: Your chats and content exchanged with other members.
Sharing via third-party apps: You may choose to share profiles or information through platforms like WhatsApp.
1.2 Information Collected Automatically
When you use GuravVivah.com, we automatically collect certain technical data such as:
User activity: Login time, search actions, profile views, messages exchanged, and features used.
Device information: IP address, device type, browser version, operating system, cookie identifiers, and crash/error reports.
1.3 Information Received from Others
We may receive additional information about you from:
Social media login: If you use Google or Apple login to access your account, we may receive limited data from those services (as per your permissions).
2. How We Use Your Information
We use the information collected to:
Provide, operate, and improve our matchmaking services.
Manage and maintain your account.
Offer customer support and resolve issues.
Conduct analytics and improve our service using AI and ML technologies.
Send notifications, promotional offers, or service updates.
Display your profile and suggest compatible matches to other members.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal data.
However, we may share it in the following cases:
3.1 With Other Users
Your shared profile details are visible to other registered members for matchmaking purposes.
You can control what information is public through your account’s Privacy Settings.
3.2 With Service Providers and Partners
We may engage trusted third-party providers for services like hosting, analytics, payments, and communication.
These partners work under strict confidentiality and data protection agreements.
3.3 With Law Enforcement
We may disclose personal data when required by law or when necessary to protect our rights, users’ safety, or comply with a legal order.
4. Your Rights and Controls
You have full control over your personal data. You can:
Access and edit your profile information.
Delete your account or request data removal.
Withdraw consent for data processing (note: this may disable our services).
Request a copy of your personal data.
Opt out of marketing or promotional messages.
For security reasons, we may request identity verification before processing such requests.
5. Data Security
We implement strong technical and organizational safeguards to protect your information.
Sensitive data (like payment information) is encrypted during transmission and storage.
While no system is completely secure, we follow industry standards to minimize risks and restrict employee access to personal information.
For security-related concerns, contact us at marathiguravvivah@gmail.com.
6. Data Retention
We retain your information as long as your account is active or as required by law.
After account deletion, certain data may be retained temporarily for legal, fraud prevention, or compliance reasons.
Anonymized data may be used for internal analytics to improve our services.
7. Updates to This Policy
We may update this Privacy Policy periodically.
All updates will be posted on this page with the “Last Updated” date.
Continued use of the site after changes means you accept the revised policy.
8. Contact Us
If you have any questions, feedback, or privacy-related concerns, please contact us at: marathiguravvivah@gmail.com
